KabaKaba Privacy Policy

Effective Date: 1st July, 2025

At Africa Technolab (“KabaKaba”, “we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile app, and services (collectively, the “Platform”).

By using KabaKaba, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

• Name
• Email address
• Phone number
• Delivery address
• Payment information (processed securely via third-party providers)

b. Account Information

• Username and password
• Profile photo (optional)
• Preferences and settings

c. Transaction & Order Information

• Products purchased
• Order history
• Delivery information
• Vendor communications

d. Device & Usage Information

• IP address
• Browser/device type
• App usage data
• Location data (if enabled)

e. Vendor-Specific Data (for vendors/service providers)

• Business name
• Store location
• Bank or payment details
• Inventory and service listings

2. How We Use Your Information

We use your information to:

• Provide, personalize, and improve our services
• Process and deliver orders
• Communicate with you (order updates, offers, support)
• Recommend products using AI and machine learning
• Analyze trends and usage for better user experience
• Prevent fraud and ensure platform safety
• Comply with legal obligations

3. Sharing of Information

We may share your information with:

• Vendors & Delivery Partners – to fulfill orders and services
• Payment Processors – to securely handle transactions
• Service Providers – for hosting, analytics, and support
• Law Enforcement – when required by law
• Affiliates & Business Partners – only with your consent

We never sell your personal data to third parties.

4. Your Privacy Controls

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt-out of marketing emails or push notifications
• Disable location tracking (from your device settings)

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze platform traffic and usage
• Deliver personalized content and offers

You can manage cookie preferences in your browser settings.

6. Data Retention

We retain your data only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When no longer needed, data is securely deleted.

7. Data Security

We implement strong security measures to protect your data, including:

• SSL encryption
• Secure payment processing
• Access controls and audits

However, no system is 100% secure. We encourage you to use a strong password and keep your login credentials private.

8. Children’s Privacy

KabaKaba is not intended for children under 13. We do not knowingly collect data from minors. If we learn that a child has provided us with personal information, we will delete it immediately.

9. International Users

If you are accessing KabaKaba from outside Ghana, you agree to the processing of your data in Ghana in accordance with this policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any major changes via email or in-app notification. Continued use of the Platform after changes indicates your acceptance.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: [email protected]
🌐 Website: kabakaba.shop